Designers tend to see everything in terms of graphic or visual elements. Text becomes a shape, or block, rather than collections of individual words with meaning. This is not helped by the fact that, during a web development… project, content

These days, web design is supposed to allow access for all users, including those with disabilities. In practice, however, there are still many websites where poor design prevents use by people with physical and cognitive problems.
A site’s design can …

Many users go straight to the search box on entering a site instead of using the navigation menu. The number of people who do this is commonly underestimated, yet the information typed in can be very valuable when determining customer…