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Web Design And Usability Testing

posted on: March 11th, 2010

Carrying out usability testing as part of the web marketing and development process is potentially beneficial, but there are a number of pitfalls to avoid. Tests can be unreliable if they are not carefully planned and results can be useless if they are taken in isolation rather than as part of a bigger picture. One obvious benefit of usability testing is that it can reveal glaring errors made by the web design team. Other more subtle aspects of tests can be easier to miss. Selection of the right participants is crucial. If a user is asked to carry out a task he or she has no interest in, the results will differ from those of a more motivated person. If the aim of a test is to help streamline a site for new visitors, it is no use testing with participants selected from existing users, as they will already have come to terms with the established system and will find it familiar. Results must be analysed with caution. If a person visits lots of pages, does that show extreme interest or could it mean that the information that was sought for could not be found? Alternatively, a user lingering on one spot could be a good sign, and mean that the page was engaging, or it could be that the visitor was unsure how to proceed. Awareness of such possibilities makes it more likely that testing a web design will prove fruitful. At Click Consult, our web development professionals fully understand the pros and cons of usability testing.

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Take Care Of Your Affiliates

posted on: March 11th, 2010

A merchant is only successful if his affiliate marketing network is up to standard and performing well. It is worth putting a lot of effort into maintaining the high standard of your affiliate network as this is where you will gain a greater return on investment. The most obvious improvement that any affiliate merchant can make is to implement actions in their affiliate network that they would welcome if they were an affiliate. Many merchants don’t consider whether their affiliates will be happy when they reduce commission levels or alter the payment periods, they just presume that affiliates will tolerate any changes. Unfortunately, there are numerous affiliate programs and it is all too easy to lose your affiliates to another merchant. Offering a training or mentoring program is a good way to increase your affiliates’ sales. If you notice that some affiliates aren’t making many sales, offering some advice or recommendations on how to increase traffic to a website will be appreciated by your affiliates as well as increasing profits. Technology is an important aspect of an affiliate program. Keeping abreast of changes in the market is imperative if you want to stay ahead of the competition and your affiliates will love being provided with the latest sales techniques. Creating an affiliate marketing campaign that is successful is time consuming which is why it is advisable to employ the services of an internet marketing specialist such as here at Click Consult as we can take care of your affiliate network for you.

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